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Technical Project Manager At Wabtec

Location: Montréal, Quebec

Job Description

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at: http://www.WabtecCorp.com .

It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

Job Summary:

The Technical Project Manager (TPM) will serve as an on-site customer liaison and be responsible for overall execution of the I-ETMS Maintenance Service Agreement for the CN Railroad positive train control (PTC) implementation and operation. The TPM will be the primary point of contract for all related inquiries, trouble reports, and maintenance requests associated with PTC aftermarket products and services. The successful candidate will proactively seek improvement opportunities with the Railroad PTC solution, engage with the customer to diagnose and analyze technical and business process issues, and provide solution recommendations. This position will serve as the lead coordination point for various affected Wabtec teams and will provide regular performance and status reports.

Essential Job Functions/Responsibilities:

  • Work closely with CN Engineering, Operations, and Mechanical teams to identify, quantify, track and report all PTC related performance metrics.
  • Interface with the PTC Support Desk, giving direction on priority for troubleshooting and analysis of observations, ensuring proper capture and posting of data and logs, and timely updating of trouble tickets.
  • Work closely with lead counterparts at CN to identify their top priority items and initiatives and assist in championing these items, conveying the customer impact and importance to Wabtec management.
  • Coordinate and facilitate analysis and issue resolution with internal cross-functional product support and field service teams.
  • Maintain, communicate, and update the status of action items for all maintenance activity or troubleshooting efforts and ensure action items are closed out appropriately.
  • Prepare performance reports and report project status to stake holders and management, as necessary
  • Ensure proper and timely customer invoicing, payment and monitor projected vs. actual maintenance costs.
  • Report on the financial status of the execution of the maintenance contract and track any associated risks and opportunities for revenue.
  • Inform, promote and implement value-added, enhanced maintenance service offerings to CN.
  • Communicate with TPM peers on top issues and initiatives, opportunities for improvement and other relevant information.

Qualifications:

  • Bachelor’s degree in Technical/Business related field, Engineering or Sciences preferred. Non- degreed candidates with Military experience in these areas or advanced experience in Project Management will be considered
  • Minimum of six (6) years’ experience in technical project management and support or related field support required
  • Must possess knowledge of the Wabtec I-ETMS Positive Train Control safety-overlay system
  • Working knowledge of fundamental railroad maintenance and operations
  • Strong critical thinking skills with the ability to analyze processes, identify problems and trends, and develop effective solutions and strategies
  • Robust project management skills with the ability to work on and track multiple initiatives simultaneously
  • Ability to develop high level of credibility and strong positive relationships with customers and coworkers
  • Effective oral and written communication skills; ability to articulate clearly and concisely, tailored to audience

Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.