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Store Associate - Michigan Ave At Express

Location: Chicago, Illinois

Job Description

Overview


A Brand That's What's Now
Express is the sexy, sophisticated lifestyle fashion brand for every occasion: work, weekends, or nights on the town. Our brand is what's new and what's now for young fashion-forward men and women. We have more than 600 retail and outlet stores throughout the United States and Puerto Rico, as well as franchise stores in Latin America. We also have a best-in-class online/mobile shopping experience at www.express.com that allows our customers to shop whenever and wherever they like.

A Workplace To Match
We think you'll like it here.

We offer a competitive compensation and benefits package, generous associate discount, casual work environment, and the opportunity to connect and engage with some of the smartest, most passionate individuals in the fashion business. We're always looking for talented leaders at all levels to join our team; if this sounds like you, we'd love to chat!

Responsibilities

Co-Manager - Responsible for assisting Store Manager in attracting, hiring, training and developing all levels of Associates including: Sales Associates, Stylists and Stock Experts. The Co-Manager assists the store team in meeting all financial and statistical goals while managing one or more Division of Responsibility (DOR), which include:
  • Brand - drives the visual execution of the store (floorsets) according to company standards.
  • Talent - recruits, staffs, and manages the stores talent schedules. Delivers Orientation and ongoing education for Associates.
  • Capability - manages store stockroom processes, merchandise flow activities, and coaches to help reduce shrink in the store.
Sales Leader - Responsible for leading sales floor coverage while maintaining a selling focus in the absence of store management. Develops, coaches, and motivates sales Associates to provide an exceptional customer experience.

Stylist - Exceeds customer expectations by providing a personalized fitting room experience. Demonstrate strategic selling techniques such as fitting room wardrobing and personalized merchandise selections. Provides advanced knowledge of current fashion trends and Express product. Maximizes the fitting room experience, while driving sales and creating an elevated customer experience.

Stock Expert - Exceeds customer expectations by leveraging merchandise flow efficiencies to ensure product is available and easy to shop. Ensures merchandise is processed according to UPH standards. Ensures new product is placed appropriately on the sales floor once it arrives and has been processed.

Sales Associate - Responsible for providing an exceptional customer experience through offering assistance when needed, ensuring product is on the floor and sized appropriately, and all customers have a quick and efficient cash wrap experience. Additional tasks include stocking, cleaning, and folding merchandise.

Closing

As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States