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Ocean Agent At Expeditors NL

Location: Vancouver, British Columbia

Job Description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems


Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Department.

Major Duties and Responsibilities


  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Ocean Files and reporting
  • Meet compliance at all times to regulations internal and external in accordance with government
    regulations
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in the DLSOPs
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary

Qualifications

  • 6 months to 1 year related experience and/or training; or equivalent combination of education and
    experience
  • Understanding of ocean documentation process a plus
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word)
  • Hazardous Materials certification (preferred)
  • Fluent in English

Reporting Structure

  • Ocean, Supervisor and Manager


Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • RRSP Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program