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Business Development Specialist At Expedia

Location: Chicago, Illinois

Job Description

Expedia

Are you a self-motivated, detail-oriented sales professional looking to launch your career in the luxury travel industry? We are looking for an innovative thinker with customer service or travel industry experience, capable of managing customer relationships, reporting on industry trend analysis and finding creative solutions in a traditional world.


What You’ll Do

  • Engage daily about travel and luxury hotels to learn new destinations and build long-term relationships
  • Greet and welcome customers and partners with enthusiasm while building trust and loyalty through helpful training conversations, long-term goal setting and impeccable follow through.
  • Monitor booking reports and buying trends using advanced computer skills, including Tableau & SalesForce
  • Be influential and creative in Social Media to build a community amongst customers and partners.
  • Support event planning efforts including detailed itineraries and budgets for familiarization trips, trade shows and other calendar events for new advisors. Minimal travel required, 2-3 times per year, may include overnight and weekends.

Who You Are:

  • A communication chameleon who can quickly adapt to working with all age groups and travel types, from budget to luxury both online and in person.
  • Someone with high regard for punctuality, organization and a high attention to detail
  • Calm and capable with ability to multi-task and work under pressure both in a team setting and independently.
  • Motivated by personal growth and professional development to create opportunity for upward mobility.

Why Join Us

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.


Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.


Call to Action

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you. Ideally located in Chicago, IL or San Jose, CA. Other locations acceptable for the right candidate.


Boilerplate:

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.


  • LI-MS1


Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.