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Collector I At Baylor Scott & White Health

Location: Dallas, Texas

Job Description

The Collector I, under general supervision and according to established procedures, performs collection activities for assigned accounts. The Collector I contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtains insurance information, processes accounts for write-off, checks on interim billings, and counsels patients on financial arrangements. The Collector I also maintains collection files on the accounts receivable system by entering detailed records consisting of any pertinent information needed for collection follow-up. In addition, the Collector I communicates with collection affiliates and provides information to the Credit Bureau in solving payment difficulties.

The ideal Collector I candidate has some Collections experience, excellent communication and customer service skills, and is able to work with difficult situations in a calm and professional manner.
  • Specialty/Department/Practice -Revenue Cycle
  • Shift/Schedule -Full time, M-F
  • Benefits - Our competitive benefits package includes*:
    • Immediate eligibility for health and welfare benefits
    • 401(k) savings plan with dollar-for-dollar match up to 5%
    • Tuition Reimbursement
    • PTO accrual beginning Day 1


  • Note: Benefits may vary based upon position type and/or level.


Qualifications

  • High School Diploma/GED or equivalent required

  • 1+ Years of experience required