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Administrative Assistant (Bike Rentals and Tours...fun place to work!) At Bay City Bike Rentals & Tours

Location: San Francisco, California

Job Description

Do you want to work for one of SF's most iconic Bike Tour & Rental company?

We have been in business for over 25 years and want YOU to join our bicycle family!

Bay City Bike Rentals and Tours, a local San Francisco company and trailblazer in the Bicycle Rental and Tour industry, is looking for focused, efficient, organized people to join our fast-paced office team. Our office team is the back-bone that supports our operation, and we are looking for energetic, hard-working individuals to join our internationally minded organization.

Full benefits and great perks!

Requirements:

- AA or BA preferred and at least two years of office management/operations experience (small business setting a plus so you understand the need to wear many hats at a time)

- Computer proficiency with a strong knowledge of Microsoft Office Suite (Outlook, Word, Excel, Adobe, etc.)

- QuickBooks or accounting software familiarity - Self-starter with strong time-management, organizational, and proactive problem-solving skills

- Must be able to work in a fast-paced, dynamic, team-oriented environment

- Ability to manage deadlines for various tasks and handle changing priorities

- Excellent business writing & communication skills - California driver's license & ability to ride a bike

- Able to lift 25+ pounds

Duties and Responsibilities:

- Assist floor staff with welcoming guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.

- Heavy phones - Coordinating Quality Control (user rescue services) and understanding the geography of the city to direct people correctly throughout the city to be quickly assisted.

- General Inquires, Reservations, Refund Requests, Quality assurance - Skillfully handling and troubleshooting problematic customer interactions

- Processing Reservations (confirming, filing) - Sending reservation manifests to operator partners - pulling & reconciling reports to assist with internal accounting and invoicing team - Collaborating with external payroll and accounting group - Collaborating with external insurance brokers - Liaison & communication with new and ongoing reservation operator partners

- Accounts Payable (tracking all bills payable and maintaining record of bills paid, drafting checks in our internal system.)

- Accounts Receivable (Drafting Monthly invoices, ensuring wholesale rates are correct, tracking remittance on invoice payments

- Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies

- Tidying offices as needed & maintaining clean working areas

- Renewing Permits & Registrations (checks to ensure all company permits- business licenses, sellers permits, Display Merchandise permits) are up to date and properly displayed.

- Light HR (drafting memos to employees, employee hiring intake, timesheet processing, Insurance and benefits intake.)

- Provide support to Sales Associate for new product launches, seasonal promotions, listing reviews, etc. - Provide support to Social Media posts (and assists with social media marketing, replying to reviews etc.)

- Provide support to Brand Ambassadors (networking events, social outreach campaigns).

Benefits:

- Medical, dental and vision coverage

- 401K plan

To apply:

Please send your resume, salary requirements, and short summary of relevant work history. Hiring requires personal and professional references.

Thanks for applying!

Job Type: Full-time

Salary: $20.00 to $25.00 /hour

Education:

Location:

Work authorization: