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Nutrition Sales Specialist - Ontario East and GTA At Baxter International

Location: Mississauga, Ontario

Job Description

Are you looking for a career that matters?

We believe every person deserves a chance for a healthy life, free from illness and full of possibility. We see a world full of healing, with viable care options available to those with limited choices today. We envision new ways of providing physicians, pharmacists and nurses with technologies that not only treat chronic diseases, but also work to prevent them. We’re looking for team members who are motivated to learn, grow and innovate, while making a meaningful difference for millions of people around the world.

https://www.youtube.com/watch?v=X0h_0ih8MgQ

Summary

Are you interested in a role that would help save and sustain lives? Are you a self-driven individual looking for a challenge and career growth? If so, Baxter’s Nutrition franchise can offer that, and more. We are looking for a Nutrition Specialist that will drive sustainable, long-term sales growth with existing and new customers, build long term relationships and create a pipeline of opportunities in their designated territory. This individual will work cross-functionally with marketing, quality, regulatory and other teams and will develop in conjunction with Baxter’s Blueprint. The Nutrition Specialist will need to have the complex knowledge required to effectively communicate with doctors, dieticians, and other medical staff and must possess the confidence to demonstrate subject matter expertise of the product and therapy. Through a consultative sales approach, this individual will provide solutions regarding the products and therapy that will help to increase physician’s awareness around the importance of Clinical Nutrition and its significance as an element of a patient’s therapeutic regimen.

Essential Duties

  • Plans, organizes and manages territory and sales activities in order to achieve sales targets.
  • Leverages and implements Marketing strategy and identifies opportunities within targets.
  • Works collaboratively with Marketing to identify, analyze and implement new methods and techniques to determine sales growth
  • Is the subject matter expert in Baxter’s Nutrition products, services, programs, and therapies and provides customers relevant information and solutions through the use of clinical tools and resources.
  • Applies product and market expertise to promote a high-degree of awareness and early adoption of Baxter’s Nutrition products
  • Handles customer complaints and promotes positive relationships with customers
  • Evaluates market demand and works to meet customers needs and expectations
  • Executes the sales POA (Plan of Action)
  • Leads contracting cycle as required and provides relevant customer information.
  • Effectively utilizes sales and marketing tools including Miller Heiman Strategic Selling, Opportunity Management System in Sales Force.com, etc.

Customer relationship and Territory Management:

  • Business Unit Profile and Marketing corporate tasks and forecast, maintaining pipeline and planning growth (managing pipeline)
    • Accountable for building and maintaining long term relationships with key therapeutic customers to develop Sales Opportunities
    • Ensure Long Term maintenance of the business through expert support
  • Problem solve and own customer issues, while ensuring all parties and team members are kept informed of relevant information and resolution, in order to enhance customer loyalty and revenue generation.
  • Maintain knowledge of competitive practices to better position Baxter to win.
  • Provide feedback and keep in close communication with Sales Management/Marketing around customer needs, sales objections, competitive advantage levers and competitor’s activities and information.
  • Identify in which market segment customer belongs and execute appropriate sales and marketing tactics as per sales POA
  • Ability to quickly develop solid business relationships in Key Accounts in the territory
  • Self-motivated with the ability and desire to close business quickly

Key Targets by Therapeutic Specialist

  • Surgeons (those specializing in abdominal or thoracic surgery), Dieticians (only those that manage Clinical Nutrition in the various therapeutic areas eg. Surgery, GI, ICU, Oncology, etc) Gastroenterologists, Intensivists, Oncologists, Pharmacy,

Timely and efficient completion of administrative tasks:

  • Expense reports, internal and external communication, conferences etc.
  • Market intelligence: market surveys, communicate competitor intelligence

Maintain product / therapy expertise:

  • Training and self-directed learning
  • Responsible for self-directed maintenance of product and therapy expertise
  • Attend company training and utilization of clinical resources to enhance knowledge and learning.
  • Attend trade shows, conferences and conventions as required.

Job Requirements

Education Level

Required:

  • Registered dietician or university degree in heath science

Preferred:

  • Experience with Clinical Nutrition in Surgery, ICU, GI
  • Or Health Sciences

Major subjects:

Required: Health Sciences

Preferred: Nutrition or Dietetics

Type of Experience

Required:

  • Specialty therapeutic sales experience or hospital sales experience or working as a Registered Dietician

Preferred:

  • Worked as a Registered Dietician in a hospital environment

Years of Experience

Required: Hospital Sales or hospital practicing Clinical Dietitian.

Preferred: Experience selling Nutrition products to Dietitians

Additional Skills / Special Training / Technical Skills Required

Required:

  • Strong business Acumen
  • Strategic thinker
  • Analytical Capability
  • Ability to work well in a Team Environment and work Independently
  • Strong Communication skills including listening
  • Proven ability to build strong Customer Relationships
  • Self-Motivated
  • Strong Presentation and influencing skills
  • Ability to manage a complex Sales Environment including managing multiple projects
  • Proven track record of success
  • Manage a changing environment

Preferred:

  • Clinical Experience
  • Medical Sales Experience
  • Knowledge of Baxter processes, products and services

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to Americas_TTA@baxter.com and let us know the nature of your request along with your contact information.