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Dir, Learning & Development At Barnes & Noble

Location: New York, New York

Job Description

The Director of Learning & Development leads the design and implementation of high-impact and sustainable learning, talent, and organizational development programs that span the field employee lifecycle in support of strategic goals and objectives. You cultivate collaborative relationships with field partners, identify opportunities to enhance organizational effectiveness, and provide systemic and straight forward approaches to address business needs. As the Director, you are responsible for designing, executing and managing development programs that cultivate, engage and develop field talent at all levels and roles, with a focus on building a pipeline of future leadership talent.

Essential Functions

  • Provide strategic direction, leadership and execution of training and development programs and initiatives to promote a performance culture
  • Prioritize training needs with business leaders
  • Develop, implement and evaluate the effectiveness of programs
  • Lead direct reports and/or cross-functional partners, and vendors in program design and implementation of end-to-end talent management and team development solutions that include the evaluation, design, and delivery of programs
  • Understand key business drivers and products in order to identify training needs
  • Integrate continuous innovation and learning into the culture that affirms a best place to work
  • Serve as liaison or champion between the broader learning communities to establish common standards, best practices, policies and procedures
  • Design in-house scalable solutions that include a blended approach to learning such as coaching, workshops, on-the-job training and e-learning
  • Deliver high impact training that maximizes participation, comprehension and application of the material using technology, interaction, and innovative tactics

Qualifications

  • Experience building and optimizing a variety of programs
  • Ability to work independently and collaboratively; self‐motivated and disciplined to meet deadlines in the context of competing priorities and projects; lead and work effectively with cross-functional teams
  • Comfort operating in a fast-paced environment with the ability to successfully multitask and meet deadlines and customer demands
  • Knowledge of current learning technologies, assessment, and survey platforms
  • Executive presence, listening and influence ability with senior leadership
  • High level of flexibility, resilience and adaptability
  • Experience building out effective use of Learning Management Systems
  • Strong facilitation and communication skills
  • Ability to travel up to 15%
  • Bachelor’s degree in related field
  • At least 10 years work experience in a similar role, preferably in retail