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Virtual Card Account Manager At Bank of America

Location: New York, New York

Job Description

Job Description:

This Virtual Card Account Manager will be for the management and growth of a Bank of America Merrill Lynch Commercial Card client portfolio. Portfolio would consist of up to 50+ accounts with $1B+ in annual volume and $10MM+ in annual revenue. Primary duties include driving growth against a measurable strategic plan designed to foster card spend and revenue expansion through organic growth and product cross-sell opportunities; product and program administration tool best practices to ensure optimized product utilization and client delight; and conducting account and portfolio business reviews to initiate dialogue regarding opportunities and to measure satisfaction with product offering and customer service.

Additional duties may include and are not limited to pricing, contract negotiation, forecasting portfolio card volume and rebates, rebate payment management, service escalation point of contact, sales and account management of ACH product for the clients in the portfolio, and building strong partnerships with internal partners.

REQUIRED SKILLS

Strong sales, organizational, project management, analytical, marketing, and client relationship management skills. Program analysis and analytical capabilities are essential. Must be comfortable working with all levels of customer contacts, BAML Client Management and Treasury Sales partners. Comfortable working with and demonstrating information reporting systems.

  • 3-5 years prior account management and/or sales experience in a client-facing role (or equivalent).
  • Excellent client, communications, and interpersonal skills
  • Excellent personal computer and presentation skills.
  • Strong ability to learn quickly and multi-task.
  • Able to manage both internal and external business partners in order to deliver solutions to meet client needs.
  • Understanding of Global Card and Comprehensive Payables industry including competitive landscape and regional marketplace variations.
  • Ability to manage multiple projects simultaneously
  • Undergraduate degree
  • Minimal travel

DESIRED SKILLS

  • Preferred commercial card industry experience.

Shift:

1st shift (United States of America)

Hours Per Week:

40