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Customer Order Management Representative At Aerotek

Location: Richmond, British Columbia

Job Description

We are looking to hire multiple Customer Order Management Representatives for an industry leading company in video and security surveillance systems based out of Richmond, BC.

This is a more experienced and technical customer service position that is perfect for ambitious candidates looking for competitive pay and a foot in the door in a rapidly growing company with room for growth into supervisory or managerial positions.

DUTIES:
This position has two primary duties:
o Customer service: support sales reps and customers via inbound/outbound correspondences. SAP and Sales-force used.
o Technical: checking logistics of orders and maintaining/working within the database.


HOURS:
Hours required to be available: 7 AM - 8 PM (8 hour shift in this time-frame M-F). Saturdays may be required (depends on workload) during peak seasons (Month-end and year-end, so definitely not all the time), so need availability just in case (OT pay opportunity). Set schedules, not rotating shifts.

SELLING POINTS
Growth opportunity to go into leads, supervisors, managers positions from 1.5 year+, but really depends on the person.
OT pay opportunity.

MUST HAVE
3+ years order management or customer service experience (office CS experience)
Availability to work 7 AM - 8 PM Monday - Friday (NOT rotating shifts, but will be set permanent schedules)
Availability to work occasional Saturdays (about once a month)
An entrepreneurial drive and ambition for success

NICE TO HAVE
SAP and Sales-force experience
Bilingualism (ideally Spanish)

Salary TBD based on experience

This is a Full-Time Position that can start immediately. To apply please email your resume




About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.