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Senior Systems Analyst At Aecon Group

Location: Etobicoke, Ontario

Job Description

The Senior Systems Analyst is a senior level position in the Aecon Information Services Enterprise Technology department. In this position the successful candidate will be responsible for providing design decisions for key systems design, updating procedures, and defining High Availability and/or Disaster Recovery for their defined solutions. The successful candidate is responsible for all aspects of systems and will have a shared responsibility for infrastructure security. The focus of this position is Microsoft Windows based systems and Microsoft SQL server. It also includes assisting in interpreting business requirements into “fit for purpose” solutions. Key Responsibilities • Manage the installation, upgrade and maintenance of SQL server environments on-premises; in Aecon’s hosted datacenter, and in the Cloud (Amazon/AWS)
  • Act as the senior Database Administrator (DBA) for Aecon’s IS Infrastructure team
  • Plan, recommend and implement capacity, growth and architectural changes for Aecon’s database environments
  • Analyze service incidents and problems, identify risks, provide recommendations, and implement solutions
  • Take ownership of all assigned tickets and drive to resolution; researching and escalating to vendor as necessary
  • Enforce and follow ITSM policies, procedures and best practices
  • Accurately document changes, incidents and releases in accordance with Aecon’s ITSM management procedures
  • Required after hours work for planned changes and incident resolution
  • Provide expert-level liaison with the to the IT Applications and Client Services teams and Aecon’s outsourced support providers and software vendors
Required Knowledge & Skills • 7+ years working in senior IT support role
  • Strong knowledge and experience working with Windows Server
  • Minimum 5 years’ experience administering Microsoft SQL 2005 and above
  • Microsoft certifications in SQL Server
  • Excellent team working, analytical, troubleshooting and communication skills
  • Experience with virtualization technologies (VMWare, Citrix)
  • Experience with scripting using PowerShell
  • Understanding of the ITIL framework and best practices
  • Experience in any of the following technologies are a plus: ADFS, Microsoft Azure, Amazon Web Services, SAPA HANA database