Aecon Construction Group Inc. is the largest publicly traded construction and infrastructure development company in Canada. Aecon’s expertise covers the full range of services, including design and construction, financing, operating, procurement, and project management. Aecon Group and its predecessor companies have helped build many of Canada's most famous infrastructure landmarks, including the CN Tower, St. Lawrence Seaway, Highway 407 Express Toll Route, Vancouver Sky Train, and the Montreal-Trudeau International Airport, among others.
Aecon Group Inc. is an industry-leading construction and infrastructure development company at the forefront of our economy’s strongest growth sectors – Infrastructure, Energy, Mining. Aecon and its subsidiaries provide services to private and public sector clients throughout Canada and on a selected basis internationally.
Aecon Group Inc. is Canada’s largest, publicly traded construction and infrastructure development company. Aecon and its subsidiaries provide services to private and public sector clients throughout Canada and on a selected basis internationally.
Aecon’s Corporate division provides a support system which extends throughout all branches of the company and includes IT services, communications, finance and human resources, among others.
PURPOSE OF THE POSITION
Working as part of the Client Services team to develop and provide technical training to and for groups within Information Services, as well as our end-user community.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
•Coordinate with department heads to assess departmental training needs and objectives. •Create, administer, analyze, and report on end user needs assessments and skills assessments. •Develop and coordinate an overall software applications training curriculum for end users of all levels. •Assess, recommend, and purchase courseware packages, and support development of appropriate courseware tools. •Conduct research into computer-based training products and services in support of development and purchasing efforts. •Design, develop, and deliver software applications training programs and individual classes. •Present instructor-led training sessions. •Review training materials and documentation and keep them up to date. •Establish and maintain a database to track training participants’ status and results. •Work with internal software developers to keep apprised of changes and upcoming developments in in-house software applications. •Stay up-to-date with developments in both commercial and custom-built software products used in the organization.
OTHER DUTIES AND RESPONSIBILITIES
REQUIRED KNOWLEDGE AND SKILLS
•2+ years of experience with ITSM toolsets – Experience with BMC Remedy is an asset •College diploma or university degree in the field of computer science, information systems, or education, and/or 5 years equivalent work experience. •ITIL v3 certification an asset •In-depth, hands-on knowledge of enterprise and desktop applications, including SAP, Microsoft Office, Skype for Business •Knowledge of SAP SuccessFactors and other e-learning technologies •Proven experience with adult learning principles, methodologies, and course design techniques. •Knowledge of trends in computer technology relating to software. •Experience with building and maintaining course and participant databases. •Good understanding of the organization’s goals and objectives as it relates to training •Excellent written and oral communication skills, including instructional and presentation skills. •Excellent interpersonal skills, with a focus on motivational skills and positive attitude. •Ability to present ideas in business-friendly and user-friendly language. •Highly self motivated and directed. •Good analytical and problem-solving abilities. •Ability to effectively prioritize and execute tasks in a high-pressure environment. •Experience working in a team-oriented, collaborative environment.
EXTENT OF PUBLIC CONTACT
•Deals with visitors and employees in person and on the telephone •Coordinate training sessions with external facilitators as required •Communicates with management to resolve issues as they arise
Aecon is an equal opportunity employer.
Aecon accommodates. Upon request, Aecon accommodates candidates with disabilities throughout the hiring process.
HOW TO APPLY
Interested candidates may apply directly through our Careers Website under "View Jobs": www.aecon.com/Careers/View_Jobs, You may sort by Business Unit to see this position under Information Services.