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Account Lead At 3Q Digital

Location: Chicago, Illinois

Job Description

3Q Digital is Silicon Valley's agency of record, and the way we work reflects our roots: we're relentless, restless, and constantly striving to innovate and drive growth for our clients.

We offer full marketing services including SEM, SEO, social advertising, display, mobile advertising, analytics, and business strategy. We work with the fastest-growing B2C, B2B, ecommerce, and lead gen clients in the U.S. We're smart and fast-paced, and we value great client service—which is where you come in.

About You

Our Account Leads are the ultimate owners of client performance. They assist our Account Managers by identifying and fixing performance concerns and responding to deeper ad hoc analyses.

Our Account Leads are the face of 3Q Digital to our clients, brand-name companies who demand – and recognize – excellence. As an Account Lead, you will be responsible for the following key areas: 1) owning client QBRs across all channels 2) paid search and cross-channel project management 3) team mentorship and management.

You will need to have more than SEM experience; you will need to have the drive to work independently and the communication skills to work as part of a thriving team.

You’ll be responsible for:

  • Ownership of cross-channel project management
  • Facilitating client calls discussing cross-channel performance
  • Setting client expectations around performance, deliverables, and timelines
  • Mentoring and managing team members

You’ll need to have:

  • A Bachelor’s Degree or equivalent experience
  • A minimum of 4 years’ paid search experience (spanning all core AdWords products) and a minimum 2 years of experience in a client-facing digital marketing role
  • A deep understanding of SEM and be skilled at effectively communicating paid search goals, targets, and tactics to clients and can get into the weeds when necessary on all things paid search; furthermore, you’ll need to have the ability to hold your own talking SEO, display, and social media marketing strategies with marketing managers and C-Level executives alike
  • Proven prior work experience delivering quantifiable improvements in ROI and CPA across all channels
  • Excellent organizational and communication skills: you’ll need to be able to oversee several projects and effectively communicate and teach optimization tasks to multiple team members at once, all while looking for opportunities to streamline account work through automation and developing a QA plan for each client
  • A love for learning your clients’ businesses from the inside out and take personal pride in growing their top and bottom lines

Additional things that will impress us:

  • You are comfortable working with 3rd party tracking platforms (e.g., Marin, Kenshoo, DoubleClick Search)
  • The ability to quickly determine a need (and argue) for additional marketing channels (e.g., SEO, display, mobile, YouTube) in a given campaign
  • Proven prior work experience managing direct reports / team members and demonstrated ability to mentor and develop direct reports into more senior roles

About Us

Best in-class digital marketing results require the best-in-class workforce and our best-in-class workforce ultimately drives the culture at 3Q Digital. We’re not just talking good office coffee and happy hours (though we have all of that). Our unique culture is developed and nurtured by the values, beliefs, philosophies, and operating style of our people and core values: Own It,Everyone’s a Client, Do the Math, Act for the Greater Good, and Innovate.

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. We promote work/life balance and encourage constant learning by offering unparalleled training, mentorship, and development for career progression. And perhaps the best, most fundamental part of our culture: authenticity. We say what we mean, and we do what we say.


  • Named one on Inc.’s Best Places to Work in 2019
  • Competitive compensation and bonuses
  • Benefits include health, dental, vision, a 401K plan, and paid parental leave
  • Student loan & tuition assistance
  • Fitness and Cell phone reimbursement
  • Unlimited PTO
  • Flexible work from home policy
  • Volunteer opportunities, team retreats, and lunch seminars


We are based in Silicon Valley, with offices in downtown San Francisco, Chicago, Austin, New York City, San Diego, Raleigh, Charlottesville, and Burlington (VT). Our amazing offices decide their own perks, including office happy hours and events, games, weekly catered lunch, and free snacks.



Best-in-class digital marketing results require the best-in-class workforce, and we believe that comes from a diverse mix of backgrounds and experiences. 3Q Digital is proud to be an equal opportunity employer, committed to evaluating all qualified candidates regardless of gender, gender identity, race, national origin, religion, sexual orientation, genetics, disability, age, or veteran status. Furthermore, we believe optimal results come from operating a meritocracy built upon diversity of thought and background and absolutely devoid of discrimination and hate speech. We do everything in our power, including strict adherence to an anti-harassment policy, to make 3Q a welcoming and inclusive organization whose employees feel comfortable respectfully sharing their thoughts with each other and our leadership. Our training and mentorship programs help make sure all employees have an equal opportunity to grow and excel.

No agencies please, principals only