Act as application expert with strong diagnostic, troubleshooting skills
Provide technical support for application written in advanced SQL languages (Based on Oracle and Microsoft
SQL Server), Windows based GUI applications ; address daily issues, break fix, change requests,
implementation of enhancements, additional functionality
Thoroughly research issues to identify root cause, communicate status with appropriate sense of urgency,
follow through with agreed upon resolution
Analyze and document technical requirements to insure all solutions successfully address business and
system requirements in fully integrated manner
Perform unit testing; support implementers and developer resources where needed
Communicate regularly management and peers regarding progress, status, issues and critical decisions; call
out risks
Maintain and expand documentation on all systems configurations, processes and procedures
Some Report and Code writing responsibilities are included in this position
Desired Skills & Experience
Excellent written, oral and presentation skills suitable for communication to all levels
Great ability to retain information
Technical aptitude with ability to learn quickly.
Attention to detail and organizational skills are a must
Friendly and professional phone manner
Assertive and proactive with addressing customer issues
knowledge in Transact-SQL or PL/SQL writing stored procedures, table schemas, views and more
Experience with Oracle and client server development tools (such as Delphi) a plus
Competency in ER diagram modeling using tools including ERwin, Visio or others
Experience supporting multi-tier applications for Android or iOS devices
Experience working with teams in multiple locations and time zones
Passion for continuous learning!
This is a Permanent Full time position with competitive salary, company paid benefits, and the opportunity to make
a difference. Only candidates selected for an interview will be contacted. Please apply for this opportunity by
sending your resume with a cover letter to hr@3log.com