Position: Sales Associate
Type: Part-time/full time
Experience: Knowledge of Vaping industry/products preferred
Location: 39 Sheppard Ave E, North York, ON M2N 2Z8.
We are a comprehensive, one stop shop for hardware and offer our signature brand e-liquid selection, boasting hundreds of flavors. Being a current or ex vaper or smoker is preferred as we want you to be as passionate about the culture as we are. Having empathy for people switching to vaping, and ability to understand various vape device technologies is a must. We expect you to be energetic, proactive and have experience with ancillary functions of being part of a successful team. We'll educate you on our entire product assortment through one-on-one coaching as well a resource driven technical learning on a continuous basis.
- Greeting new Vape customers and welcoming them to the vape culture, listening/consulting them on their wants/needs and determining products suited to them
- Recommending merchandise based on individual requirements while educating them about the product functions.
- Advising new and experienced clientele on usage and maintenance of vaping devices including demonstrating the device, tasting and sharing your vaping experiences
- Multi-tasking to serve multiple customers at a time while delivering a great 180 Smoke customer experience
- Answer customer questions/concerns in person and via email/phone
- All operational requirements to create and maintain a professional and lively store and atmosphere
- Maintain store experience and atmosphere at all times and perform all other roles as necessary
- Assist in location awareness during non-peak times, including street team marketing
- Previous experience with Vaping/Vape culture preferred and previous customer service experience is an asset
- Excellent listening and communication skills, able to effectively learn and translate information to the customers while influencing a comfortable atmosphere
- Self motivated, able to carry out projects self-sufficiently
- Energetic team-player with genuine passion for Vape Culture
Job Types: Full-time, Part-time
- Vaping: 2 years (Required)
- Sales: 2 years (Required)